Overview
At Invoice Maker, we want you to be completely satisfied with your purchase. We offer a straightforward, no-questions-asked refund policy to ensure you can try our services with confidence.
7-Day No-Questions-Asked Refund Guarantee
If you are not satisfied with your purchase for any reason, you can request a full refund within 7 days of your purchase date. No questions asked, no hassle.
Refund Eligibility
You are eligible for a full refund if:
- Your refund request is made within 7 days of the original purchase date
- The request is for a subscription plan purchased through our platform
- It is your first refund request for the current subscription period
Note: The 7-day refund period starts from the date of payment, not from the date you first use the service.
How to Request a Refund
Requesting a refund is simple. Follow these steps:
Send Us an Email
Email us at support@onlineinvoicemaker.com with the subject line "Refund Request".
Include Your Details
Include the email address associated with your account and your order or transaction ID (if available).
Receive Your Refund
We will process your refund within 5-7 business days. The refund will be credited to the original payment method.
Subscription Cancellation
You can cancel your subscription at any time. Here's what happens when you cancel:
- Immediate access: You will continue to have access to your paid features until the end of your current billing period
- No future charges: You will not be charged for the next billing cycle
- Data retention: Your data will be preserved for 30 days after your subscription ends, allowing you to reactivate if you change your mind
- Free tier: After cancellation, your account reverts to the free plan with limited features
To cancel your subscription, go to Settings → Billing → Cancel Subscription.
Non-Refundable Cases
Refunds may not be issued in the following situations:
- The refund request is made after the 7-day refund window has passed
- The account has been terminated due to violation of our Terms of Service
- Multiple refund requests for the same subscription within a short period (abuse prevention)
Refund Processing Time
Processing Timeline
- Acknowledgment: Within 24 hours of your request
- Refund initiated: Within 3 business days
- Credited to your account: 5-7 business days depending on your bank or payment provider
Note: The exact time for the refund to appear in your account depends on your bank or payment provider. If you do not see the refund after 10 business days, please contact us.
Contact Us
If you have any questions about our refund and cancellation policy, please reach out to us:
Support Team: support@onlineinvoicemaker.com
Response Time: Within 24 hours
Related Information
For more information about our policies: